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When things go wrong, we help make them right

Claims Services

At Travelers, our claims service protects what matters most to our customers: their business, brand and reputation. Through our industry expertise and experience across a wide range of industries, we are there for our customers when they need us most, providing a flexible, proactive approach to claims.

We understand that a claim can have implications for our customers’ businesses that extend well beyond the cost of the claim. One of our key strengths is our team of highly skilled, in-house claim professionals with strong legal and technical knowledge, ready to work with customers to minimise the impact of any loss. In addition, we are proud of our wealth of in-house resources, including our Claims University in the United States, which helps our claim professionals continuously fine-tune their expertise. It demonstrates our commitment to innovation and to understanding the unique needs of our customers’ businesses so we can help them anticipate the unique and evolving exposures they face.

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Travelers’ Claims University

Our claims training centre in Windsor, Connecticut helps us ensure our customers receive skilled and consistent support throughout the life of a claim.

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Make a Small Business Insurance Claim

We’ve made business insurance easy with a step-by-step guide to claims for small businesses.

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Manage Your Business Liability Claim

Follow these steps to make an employers’ liability insurance claim.

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Follow the steps in this guide to make a claim on your legal expenses policy.

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Our step-by-step guide can help you make a claim on your loss of licence policy.

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Our team can help you resolve your claim easily and quickly.

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Make a Property Insurance Claim

Follow our step-by-step guide to make a claim on your property insurance policy.

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Make a Public and Products Liability Claim

Our claims team can help you get back to business quickly.

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