Cookie Policy
When using our websites, this Cookie Policy (Policy) should be read alongside, and in addition to, this website’s Terms and Conditions and our Privacy Policy.
In this Policy “we”, “us” and “our” refers to Travelers Europe which comprises certain companies based in Europe which are part of The Travelers Companies, Inc. group of companies. These companies include Travelers Management Limited and its Irish branch office, Travelers Insurance Company Limited, Travelers Syndicate Management Limited, Travelers Underwriting Agency Limited, Travelers London Limited, and Travelers Insurance Designated Activity Company and its UK branch office.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They contain information that is transferred to your device's hard drive or random access memory.
We use our own and third-party cookies to give you the best experience of our website, provide personalised adverts, and to measure our traffic and performance.
To find out more about cookies visit www.aboutcookies.org or www.allaboutcookies.org
Managing cookies
You can update your preferences at any time by going to the Cookie Settings at the bottom of the page or using the link below.
Cookie settings
Alternatively, most web browsers allow some control of most cookies through the browser settings. To limit or block the cookies which are set by Travelers, you can amend your browser’s privacy settings. The 'Help' function within your web browser will explain how this is done. For further guidance, visit www.allaboutcookies.org.
Third-party cookies
Some cookies are set by Travelers, while others are set by third-party companies (third-party cookies). The third-party cookies we use include those from LinkedIn, Google, AWS, YouTube, Tealium, Cloudflare, and Optimizely. Third-party cookies are placed by our approved business partners from different websites. For example, when a page has embedded content from other sites, you may receive cookies from those websites. We do not control the setting of third-party cookies and recommend that you check the privacy and cookie policies of those websites for information about them.
Types of cookies we use
Strictly necessary cookies:
These cookies are necessary for the website to function and cannot be switched off in our systems. This category includes cookies which we use to provide you with core services and features, and to help keep our website secure. You can set your browser to block or alert you about these cookies, but some parts of the website might not work properly.
Performance/analytics cookies:
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular and see how visitors move around the site.
Advertising cookies:
These cookies record your visit to our website, the pages you have visited and the links you have followed. They help us, and other parties, personalise ads that are shown to you on our website, as well as on other online services. For example, if you show interest in one of our products shown on our website, you may receive an advertisement for that same product on another site. We and our service providers may also use cookies in online advertising to track responses to our advertisements, and to track your use of other websites.
How long do cookies last?
The length of time a cookie stays on your device depends on its type:
"Session cookies" are temporary and are deleted every time you close your browser.
"Persistent cookies" stay on your computer until they expire or until you delete them from your device's cache.
The cookies we use
|
Cookie Name |
Purpose |
Duration |
|---|---|---|
|
__Secure-ROLLOUT_TOKEN |
This cookie is typically used for feature rollout or testing by Google services, particularly for controlling feature deployment or enabling A/B tests. The __Secure- prefix means it is set with secure attributes to protect the cookie from being accessed by non-secure sites. |
180 Days
|
|
__VCAP_ID__ |
This cookie is a session cookie that is used to support sticky sessions in VMware Tanzu Application Service (TAS) for VMs. |
Session |
|
_ga |
This cookie is used to distinguish users. |
400 days |
|
_ga_H47SGZTTJG |
This cookie is a Google Analytics 4 cookie, which is used to maintain session state. |
400 days |
|
_gcl_au |
This cookie is a Google Analytics cookie which helps us understand how visitors use our website. |
90 days |
|
ai_session |
This cookie tracks a single user session within the application. |
30 minutes
|
|
ai_user |
This cookie assigns a unique user identifier to distinguish returning users. |
1 year
|
|
ar_debug |
This cookie is set on the browser when enabling the ‘debug mode’ using GTA, supports Google attribution reporting, and API integration to mitigate signal loss. |
30 days |
|
ARRAffinity |
This cookie is automatically set by Azure App Services when an application is hosted on Microsoft Azure and uses multiple instances (load balancing). It does not track users for analytics or marketing, its only role is to route requests correctly. |
Session |
|
ARRAffinitySameSite |
This cookie is a variant of the ARRAffinity cookie, used by Microsoft Azure App Services to ensure that a user's requests are routed to the same server during their session. |
Session |
|
AWSELBCORS |
This cookie is used to effectively balance load on the servers. |
Session |
|
bcookie |
This cookie is set by LinkedIn to record information on browser sessions to improve our LinkedIn advertising. |
365 days |
|
EPiStateMarker |
The EPiStateMarker cookie is related to Optimizely (formerly Episerver), which is a content management system (CMS) and digital experience platform. Its primarily used by Optimizely CMS to track the state of a page when editing or previewing content. It helps editors navigate between different states (such as preview vs. published mode). |
Session |
|
IDE |
This cookie is owned by Google. It is used to personalise the ads you see. |
400 days |
|
JSESSIONID |
This cookie is required to follow your progress through the website, ensuring any information you enter is remembered by the website and you are not treated as a new visitor. |
Session |
|
li_gc |
This cookie is used by LinkedIn Ad Analytics to record information on browser sessions to improve our LinkedIn advertising. |
180 days |
|
lidc |
This cookie is set by LinkedIn to facilitate data centre selection. |
1 day |
|
OptanonAlertBoxClosed |
This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. |
365 days |
|
OptanonConsent |
This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the user’s browser when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. |
365 days |
|
optimizelyEndUserId |
This cookie stores a visitor's unique Optimizely Experimentation identifier. It is a combination of a timestamp and a random number. |
180 days |
|
optimizelyRumLB |
Controls the AWSELB cookie's attributes (e.g., SameSite and Secure). |
Session |
|
receive-cookie-deprecation |
This cookie is a specialised cookie introduced by Google Chrome as part of its Privacy Sandbox initiative. It enables websites to participate in Chrome's testing of third-party cookie deprecation by signalling the browser to include a Sec-Cookie-Deprecation HTTP request header. This header indicates the browser's participation in specific testing modes related to cookie deprecation. |
180 days
|
|
tealium_timestamp_epoch_sessionstart |
This cookie is used to track a user's session on a website. |
Session |
|
test_cookie |
This cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. |
15 minutes |
|
Trv-Machine-Id |
Uniquely identifies a browser-device combination for visitors to Travelers websites. It is used to determine if the same browser-device combination has visited the website across multiple web sessions. |
1 year |
|
Trv-Session-Id |
This cookie is a unique identifier for an online web session during which a user interacts with Travelers application(s). |
Session |
|
utag_main |
This cookie is provided by Tealium that stores a unique ID, records a time stamp of when the user visits the site, the number of pages viewed and the number of visits to the site. This is done for better user experience. |
365 days |
|
VISITOR_INFO1_LIVE |
This cookie is set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. |
180 days |
|
VISITOR_PRIVACY_METADATA |
This cookie is set by YouTube to store the user's cookie consent state for the current domain. |
180 days |
|
YSC |
This cookie is set by YouTube and is used to track the views of embedded videos on YouTube pages.
|
Session |
Questions
If you have any questions or if you would like to find out more about this Policy, please contact us at: [email protected].
For additional information about how we use your data, please refer to our Privacy Policy.
Changes to this policy
We may update this Policy from time to time to ensure that it remains accurate. Please check back regularly so you are fully aware of any changes.
This Policy was last updated June 2025.