Privacy Policy
General
We value your privacy, and this privacy policy (“Policy”) is designed to help you understand how and why we use your Personal Data.
In this Policy “we”, “us” and “our” refers to Travelers Europe which comprises certain companies based in Europe which are part of The Travelers Companies, Inc. group of companies. These companies include Travelers Management Limited and its Irish branch office, Travelers Insurance Company Limited, Travelers Syndicate Management Limited, Travelers Underwriting Agency Limited, Travelers London Limited, and Travelers Insurance Designated Activity Company and its UK branch office. To find out more about our companies, please visit our Regulatory Statement.
At Travelers Europe we routinely collect and use Personal Data including data of prospective Insureds, Insureds, Beneficiaries, prospective Beneficiaries, Claimants and other persons involved in an insurance claim, business partners and other third parties (“you”). We are committed to protecting your Personal Data and we fully understand our obligations under data protection legislation.
When using our website, this Policy should be read alongside the website Terms and Conditions as well as our Cookie Policy.
From time to time, we may need to make changes to this Policy, for example, as the result of changes we make to the way we process Personal Data, government regulation, new technologies, or other developments in data protection or privacy laws. You should visit our website periodically to view the most up to date Policy.
This Policy was last updated on: June 2025
Definitions
All defined terms are capitalised throughout this Policy.
Beneficiary(ies) is an individual or a company entitled to receive a payment under the Insurance Policy if an insured event occurs. A Beneficiary does not have to be the Insured/Policyholder and there may be more than one Beneficiary under an Insurance Policy.
Controller means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data.
Claimant is either a Beneficiary who is making a claim under an Insurance Policy or an individual or a company who is making a claim against a Travelers Policyholder or Insured.
Claims Processing is the process of handling a claim that is made under an Insurance Policy.
EU Model Contract Clauses: standard contractual clauses recognised by the European Commission as offering adequate safeguards for the transfer of data outside of the European Economic Area.
GDPR is (a) the General Data Protection Regulation (EU 2016/679) and any implementing, derivative or related legislation, rule or regulation of the European Union; (b) the GDPR as transposed into United Kingdom national law by operation of section 3 of the European Union (Withdrawal) Act 2018 and as amended by the Data Protection, Privacy and Electronic Communications (Amendments etc.) (EU Exit) Regulations 2019 ("UK GDPR"); and (c) the Privacy and Electronic Communications (EC Directive) Regulations 2003, together with any legislation which replaces it.
Insurance Policy is a contract of insurance between the Insurer (or multiple Insurers) and the Insured/Policyholder.
Insured/Policyholder is the individual or company in whose name the Insurance Policy is issued. A potential Insured/Policyholder may approach an Intermediary to purchase an Insurance Policy, or they may approach an Insurer directly or via a price comparison website.
Insurer(s) (sometimes also called underwriters) provide insurance cover to Insureds/Policyholders in return for premium. An Insurer may also be a Reinsurer.
Intermediaries help Policyholders and Insurers arrange insurance cover. They may offer advice and handle claims. Many Insurance and Reinsurance Policies are obtained through Intermediaries.
Personal Data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic mental, economic, cultural or social identify of that natural person.
Policy Administration is the process of administering and managing an Insurance Policy following its inception.
Premium is the amount of money to be paid by the Insured/Policyholder to the Insurer in the Insurance Policy
Processor is a natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller.
Quotation is the process of providing a quote to a potential Insured/Policyholder for an Insurance Policy.
Reinsurers provide insurance cover to another Insurer or Reinsurer. That insurance is known as reinsurance.
Renewal is the process of the Insurer under an Insurance Policy providing a Quotation to the Insured/Policyholder for a new Insurance Policy to replace the existing one on its expiry.
Special Categories of Personal Data means racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometrics (where used for identification purposes), health information, sex life or sexual orientation.
If you have purchased insurance through another party and are subsequently insured by a Travelers company, that Travelers company will act as a data Controller for the purposes of the insurance.
If you have arranged insurance through a broker, you should contact the broker directly for further information on how your Personal Data is handled and who it has been shared with.
If your employer or another third party purchased insurance for your benefit, they may also be considered a data Controller. You should speak with your employer or the relevant third party, who can confirm which Travelers company is providing your insurance.
If you have purchased insurance directly from us, the Travelers company that collected your Personal Data will be the data Controller. If you hold an Insurance Policy with us, the data Controller will be the Travelers company named on your insurance documentation. Where your cover includes an Insurance Policy underwritten by another Insurer, we will remain the data Controller for the sale of the insurance, and the other Insurer will also be a data Controller for the purposes of that Insurance Policy.
If you are not a Policyholder or an Insured – for example, if you are an employee, prospective employee, consultant, Claimant, witness, or business partner – a Travelers company will generally act as a data Controller in relation to your Personal Data.
If you have any questions, please contact our Data Protection Officer at [email protected].
We might collect your Personal Data from various sources, including:
- You;
- Your family members, employer or representative;
- Insureds;
- Other Insurers, brokers and Reinsurers;
- Other companies within the Travelers group;
- Credit reference agencies;
- Anti-fraud databases, sanctions lists, court judgments and other databases;
- Financial crime detection agencies;
- Government agencies such as the police;
- Open electoral registers;
- Insurance industry bodies;
- In the event of a claim, third parties including the other party to the claim (claimant / defendant), witnesses, experts (including medical experts), loss adjustors, solicitors, and claims handlers;
- Third party service providers;
- Social media sites and applications;
- Third party marketing databases;
- Analytics providers; and
- Search information providers, cookies and other tracking technologies.
Please see the relevant section below for detailed information about the types of Personal Data we are likely to collect and use in different circumstances.
Insureds, prospective Insureds, Beneficiaries, prospective Beneficiaries, Claimants and prospective Claimants
General information: name, address, telephone number, and email address
Identification details: identification numbers issued by government bodies or agencies, including your national insurance number, passport or ID number, tax identification number and driving licence number
Risk details: information about you which we need to collect in order to assess the risk to be insured and to provide a quote. This may include gender, marital status, date and place of birth, nationality, vehicle registration number, and family details, including their relationship to you
Insurance Policy information: Insurance Policy number, and if you are not the Policyholder, details of your relationship to the Policyholder, details of the Insurance Policy including the quote(s) and the amount insured
Financial information: bank account or payment card details, income, and other financial information
Employment information: information about your job, job title, education and employment history, professional accreditations, and current and previous employer’s data
Credit and anti-fraud data: credit history, credit score, sanctions matches and criminal offences, and information received from various anti-fraud databases relating to you
Claims details: details of the incident giving rise to the claim
Previous and current claims: information about previous and current claims (including other unrelated insurances)
Special Categories of Personal Data: information relating to criminal convictions. This includes offences, alleged offences and any court sentence or unspent criminal conviction. We might also ask for details of your current or former physical or mental health condition(s). There may be limited circumstances where we ask for details of your race, ethnicity, religious or philosophical beliefs, political opinions, trade union membership, genetic or biometric data, or data concerning your sex life or sexual orientation if it is relevant to your Insurance Policy or claim
Marketing information: interests, record of marketing permissions or objections, website data (including online account details, IP address and browser generated information)
Other data: information collected in order to validate a claim e.g. from social media (publicly available information only), public registers, online databases, credit references agencies etc.
Witnesses to an incident
Information collected: name, address, email address, contact number, date of birth, gender, nationality, passport number, national insurance number, driving licence number, and other information relevant to the incident that you have witnessed
Business partners
Information collected: name, employer, employment history, work address, work email, work telephone number, job title, passport or ID number, tax identification number, driving licence number, vehicle registration number, any medical information (if relevant), and other publicly available information obtained as part of our due diligence checks
Prospective employees, consultants, prospective consultants and officeholders
Information collected: name, email address, telephone number, home address, job title, national insurance number, passport number, tax identification number, photograph, current/previous employer’s data, and any medical information (if relevant)
Visitors to our office
Information collected: name, employer, job title, email address, telephone number, CCTV images, dietary requirements, and any medical information (if relevant)
Visitors of our website(s)
Information collected: IP address and browsing history obtained through our use of cookies. For more information about the cookies we use, please visit our Cookie Policy
Marketing
Information collected: Name, email address, telephone number, interests, record of marketing permission or objections, employer, job title, website data (including online account details, IP address and browser generated information)
We will only use your Personal Data when the law allows us to. We set out below purposes for which we use your Personal Data. For each purpose we must have a ‘legal basis’ to use your Personal Data.
When the information that we process is classed as Special Categories of Personal Data, we must have a specific, additional ‘legal ground’ to process such information.
1. Setting you up as a customer
Activity
When setting you up as a customer we will need to collect your Personal Data, including general information about you. We may also need your Personal Data to carry out certain checks including fraud, sanctions, credit and anti-money laundering checks.
Legal basis for processing your Personal Data
- It is necessary to enter into or perform your insurance contract.
- We need to comply with our legal and regulatory obligations, including the prevention of fraud and other financial crime.
- It is in our legitimate interest to prevent fraud and other financial crime.
- You have given us your explicit consent.
2. Quotation
Activity
At the Quotation stage, we evaluate the risks to be covered and match these to the appropriate policy and premium. To do this, we collect your Personal Data, such as general information about you, your identification details, and underwriting information, including details of the risk. We collect other Personal Data, including information relating to previous claims, credit data, and anti-fraud data.
In some cases, we may also collect Special Categories of Personal Data in respect of the risk, such as your health data, and may ask you for information regarding criminal convictions. We may also need to collect Personal Data relating to your family members, including children who are named or covered by the Insurance Policy.
If you telephone us for a Quotation, we may record the telephone call. You will be informed that the call is being recorded at the time of the call.
Legal basis for processing your Personal Data
- It is necessary to enter into or perform your insurance contract.
- It is in our legitimate interest to determine if you are within our acceptable risk profile, what the appropriate insurance product might be, and what the premium will be.
- We have a relevant legal or regulatory obligation.
- You have given us your explicit consent.
- We will process Special Categories of Personal Data where the processing is necessary for the insurance Quotation, and we will process criminal conviction data for the purposes of preventing fraud.
3. Purchase of insurance
Activity
We will collect general and financial information about you in order to administer your insurance contract (taking payments).
Legal basis for processing your Personal Data
- It is necessary to enter into or perform your insurance contract.
- It is in our legitimate interest.
- We have a relevant legal or regulatory obligation.
- You have given us your explicit consent.
4. Insurance policy administration and risk services
Activity
We may need to communicate with you regarding Insurance Policy administration and requested changes to your Insurance Policy.
We may need to collect or refund premium payments and we may also need to send you updates regarding the insurance. In order to perform these tasks, we will need to process your Personal Data such as your general and financial information.
In administering the Insurance Policy, we may process Special Categories of Personal Data such as your health information and we may also process criminal conviction data.
We may need to communicate with you regarding certain risk control services we provide in respect of your insured risks. We will need to process your contact details and Insurance Policy information in order to provide those services.
We may also ask third party service providers to offer certain risk control services to you and calls made to and from those third parties may be recorded. You will be warned that the call is being recorded at the time of the call.
Legal basis for processing your Personal Data
- We need to process this data in order to perform the insurance contract and because it is necessary to correspond with customers, Beneficiaries and Claimants.
- We will process Special Categories of Personal Data where the processing is necessary for the administration of your Insurance Policy, and we will process criminal conviction data for the purposes of preventing fraud.
- We have a relevant legal or regulatory obligation.
- You have given us your explicit consent.
5. Other processing during the term of your insurance policy
Activity
We may also need to process your Personal Data for other purposes which are necessary for the provision of insurance, for example:
- In order to comply with our legal or regulatory obligations, we may need to process your individual details, identification details, financial information and policy information.
- General risk modelling.
- Transferring books of business, company sales and group company reorganisations.
Legal basis for processing your Personal Data
- We have a relevant legal or regulatory obligation.
- It is within our legitimate interest as an insurer to identity the probability of risks arising.
- From time to time, we may transfer portfolios of insurance business to other insurers, sell companies or engage in company reorganisations. We may need to do this because it is in our legitimate interest to do so in order to structure our business appropriately or to comply with regulatory or legal obligations.
6. Claims processing
Activity
If you have a claim or are involved with a claim, then we will need to collect and process your Personal Data. This may include general information, identification details, financial information and Insurance Policy information (if applicable).
As part of the claim process, we may also need to collect and process Personal Data relating to your family members including children who are named or covered by the Insurance Policy.
In some cases, we may also need to collect Special Categories of Personal Data, for example, information about your health or any criminal convictions.
We may use this information to investigate the claim, defend legal proceedings, and carry out fraud, credit and anti-money laundering checks.
Legal basis for processing your Personal Data
- We need to process this data in order to perform our obligations under the insurance contract.
- It is in our legitimate interest us to assess the veracity and quantum of claim, to defend or make claims and to assist with the prevention and detection of fraud and other financial crime.
- We will process Special Categories of Personal Data where: it is necessary for an insurance purpose; or where the processing is necessary for the establishment, exercise or defence of a legal claim; or where the processing is necessary to protect your (or a family member’s) vital interests or of another person where you are physically or legally incapable of giving consent.
- You have given us your explicit consent.
7. Witnesses to an incident
Activity
If you are a witness to an incident where we are involved in managing a claim. We may need collect your Personal Data to investigate and manage claims made under an insurance policy, manage business operations, and to prevent and investigate fraud and other crime.
Legal basis for processing your Personal Data
- We have a legitimate interest to assess and manage the claims process, comply with legal or regulatory obligation, prevent or detect fraud, to effectively manage of business.
- We have a relevant legal or regulatory obligation.
- You have given us your explicit consent.
8. Renewals
Activity
We may contact you to offer you Renewal terms. In preparing Renewals we will need to evaluate the risks to be covered and match the appropriate policy and premium to your requirements. Upon Renewal we will process your Personal Data in the same way as described at the Quotation (2) and Purchase (3) stages above.
Legal basis for processing your Personal Data
- It is necessary to enter into or perform your insurance contract.
- It is in our legitimate interest to determine if you are within our acceptable risk profile, what the appropriate insurance product might be, and what the premium will be.
- We have a relevant legal or regulatory obligation.
- You have given us your explicit consent.
- We will process Special Categories of Personal Data where the processing is necessary for the insurance Quotation, and we will process criminal conviction data for the purposes of preventing fraud.
9. Marketing
Activity
We may use your Personal Data to send you marketing communications about our insurance products or our related services. This may be in the form of email, printed material sent by post, online posts, SMS, telephone or targeted online advertising.
We may also use your Personal Data to contact you in response to your social media posts.
Legal Basis for processing your Personal Data
- We will only ever use your Personal Data with your consent or if you are in a business relationship with us. You have the right to stop us marketing to you by opting out of such marketing when you receive electronic communications from us or by contacting our Data Protection Officer.
10. Business partners
Activity
If you are a business partner or a supplier, we may collect your general, identification and employment information in order to manage our relationship with you and to administer our contract with you or your employer.
We may also collect your information if you attend meetings, enter prize draws or competitions, attend events that we organise, sign up to our bulletins or newsletters or contact us through our website. We may also collect information about you from public sources (for example LinkedIn or your employer’s website) where we believe this is necessary to help manage our relationships with our business partners.
Legal basis for processing your Personal Data
- We have a legal or regulatory obligation.
- We have a legitimate interest for using your Personal Data for the following reasons (as applicable):
- Relationship management and business analysis;
- To effectively manage our business;
- To develop and improve products and services;
- To offer and administer prize draws and competitions.
- You have given us your explicit consent.
11. Visitors
Activity
If you are a visitor (such as visiting our website or our offices) we will use your Personal Data, for example, to register for use of our website, enquire for further information, distribute requested reference materials or invite you to one of our events.
Legal Basis for processing your Personal Data
- We have a legal or regulatory obligation.
- We have a legitimate interest for using your Personal Data for the following reasons (as applicable):
- Relationship management and business analysis; and
- To effectively manage our business.
- You have given us your explicit consent.
12. Data analytics
Activity
We analyse information in our various systems and databases to help improve the way we run our business, to provide a better service and to enhance the accuracy of our risk and other actuarial models. We take steps to protect privacy by aggregating and where appropriate anonymizing data before allowing information to be available for analysis.
Legal basis for processing your Personal Data
- We have a legitimate interest for using your Personal Data for the following reasons (as applicable):
- Comply with legal and regulatory obligations;
- Relationship management and business analysis;
- To effectively manage our business.
- You have given us your explicit consent.
13. Prospective employees, consultants, prospective consultants and officeholders
Activity
We will need to collect your Personal Data to manage the recruitment, engagement and administrative process associated with working with or providing services to our organisation.
Legal basis for processing your Personal Data
- We have a legal and/or regulatory obligation (e.g. right to work checks).
- Processing is necessary for the performance of a contract.
- It is in our legitimate interest to use your Personal Data for the purposes of recruitment, internal administration, business planning and communication.
- You have given us your explicit consent.
14. Resolving complaints
Activity
We may need to process your Personal Data to communicate with you and resolve any complaints that you might have.
Legal basis for processing your Personal Data
- We have a relevant legal or regulatory obligation.
- It is in our legitimate interest to send you communications, record and investigate complaints and ensure that future complaints are handled appropriately.
- You have given us your explicit consent.
- We will process Special Categories of Personal Data where we need to establish, exercise or defend our legal rights.
We will keep your Personal Data confidential and only share it with the third parties listed below for specific purposes.
Where relevant, we may share your Personal Data with:
- other companies in the The Travelers Companies, Inc. group, including where:
- we’re arranging our own insurance;
- it’s necessary for our business administration purposes;
- we’re using information for the prevention or detection of fraud or other crime; or
- we need to report information within our group of companies.
- our insurance and reinsurance partners such as brokers, other (re)Insurers or other companies who act as (re)insurance distributors;
- other third parties who help us administer your insurance claim. This could be loss adjusters, claims handlers, translators accountants, auditors, banks, lawyers and other experts including medical experts;
- in the UK, we may share your Personal Data with the Motor Insurers’ Bureau (MIB) and associated not-for-profit companies who provide several services on behalf of the insurance industry. At every stage of your insurance journey, the MIB will be processing your Personal Data and more details about this can be found via their website: mib.org.uk;
- in Ireland, we will pass your Insurance Policy and licence details to the Motor Third Party Liability Database maintained by the Motor Insurers Bureau of Ireland (MIBI) and to the National Vehicle and Driver File maintained by the Department of Transport; more details can be found on the MIBI webpage at mibi.ie/ and the Government of Ireland website at gov.ie;
- companies who provide you with certain services such as home emergency cover and legal expenses cover;
- our regulators;
- fraud detection agencies and other third parties who operate and maintain fraud detection registers or undertake investigations in cases of suspected insurance fraud. This includes the Insurance Fraud Register, the Insurance Fraud Intelligence Hub and the Motor Insurance Database;
- the police and other third parties, such as banks or other insurance companies;
- other Insurers;
- industry bodies, for example, the Association of British Insurers, Insurance Ireland, Lloyd’s Market Association or Employers’ Liability Tracing Office;
- credit referencing agencies and third parties who carry out sanctions checks on our behalf;
- our third-party services providers, including but not limited to IT suppliers, actuaries, auditors, lawyers, document management providers, outsourced business process management providers, procurement service providers, our subcontractors and tax advisers;
- selected third parties in connection with any sale, transfer or disposal of our business; or
- where necessary, courts and other alternative dispute resolution providers, such as arbitrators, mediators and the Financial Ombudsman Service (UK) and Financial Services and Pensions Ombudsman (Ireland).
If you would like further information about how we share your Personal Data, please contact our Data Protection Officer at [email protected].
We may need to transfer your data to jurisdictions located outside of the European Economic Area (EEA) and United Kingdom (UK).
Your data may be processed by The Travelers Companies, Inc. group of companies, some of which are based outside the EEA or the UK.
Your data may also be processed by our service providers who may be located outside of the EEA or the UK. We may also disclosure your Personal Data outside of the EEA or the UK if we receive a request from a foreign law enforcement or regulatory agency.
Transfers of your Personal Data outside of the EEA or the UK will be carried out:
- To countries recognised as providing an adequate level of protection or where we are satisfied that there are adequate safeguards in place to protect your rights as the data subject, such as EU Model Contract Clauses or the UK Addendum;
- Transfers to service providers and other third parties will be protected by contractual commitments such as the EU Model Contract Clauses or the UK Addendum.
Automated decision making
Automated decision making is where a decision is made solely by automated means without any human involvement, for example by software or an algorithm.
We make some decisions in this way in the course of our business as an Insurer.
We use automated decision making to generate some online quotes. If you are a prospective Insured or an Insured who wishes to obtain an online quote from us, our system will use a set of underwriting and product rules to issue Quotations in response to the information provided by you online.
Automated decision making is an efficient and cost-effective way for us to provide Quotations. It provides a standardised methodology and reduces the likelihood of any differences in treatment between prospective Insureds. As a result, it assists us in treating our customers fairly.
The use of automated decision making does mean that in relation to those particular products there is no ability for a prospective Insured to negotiate the price or terms of the Insurance Policy. Some of our products do have a referral process to an underwriter in relation to particular terms. It is also possible to speak to our call centre about the online process.
If you would prefer for us not to use automated decision making in respect of the online Quotation process you should contact your broker who can speak to an underwriter.
If you are an Insured or a prospective Insured, we may use automated decision making to carry out a credit and anti-fraud checks.
Profiling
Profiling is the automated processing of Personal Data to evaluate certain things about an individual, in particular to analyse or predict certain aspects concerning that individual’s performance at work, economic situations, personal preferences, interests, reliability, behaviour, location or movement. Profiling can be part of an automated decision making process.
We also make certain decisions based on profiling. When we underwrite, we carry out various forms of profiling to assess your individual risk so that we can calculate insurance premiums.
If you are a Claimant, we may use profiling to assess whether your claim might be fraudulent.
Some Special Categories of Personal Data may also be used in profiling such as your medical data and criminal convictions.
You have certain rights in respect of automated decision making, where that decision has legal or significant effects on you (please see below).
The length of time we retain your Personal Data will depend on your relationship with us, the type of Personal Data, and the purposes for which we are processing it.
We will keep your Personal Data only as long as reasonably necessary to fulfil all types of processing set out in this notice. Additionally, we are required to keep certain information to comply with our legal and regulatory obligations.
All Personal Data is stored on secure servers. We employ various security measures to protect your Personal Data, including locked files, user authentication, encryption, firewalls and detection software. Once we collect your Personal Data, we apply strict procedures and security features to prevent unauthorised access.
If you would like further information about our retention periods, please contact please contact our Data Protection Officer at [email protected].
Under data protection law you have certain rights in relation to the Personal Data that we hold about you. There will usually not be a charge for dealing with these requests.
Your rights include:
- The right to access Personal Data: you are entitled to a copy of the Personal Data we hold about you and certain details about how we use it.
- The right to rectification: we take reasonable steps to ensure that the information we hold about you is accurate and complete. However, if you do not believe this is the case, you can ask us to update or amend it.
- The right to erasure: in certain circumstances, you have the right to ask us to erase your Personal Data.
- The right to restriction of processing: in certain circumstances, you are entitled to ask us to stop using your Personal Data.
- The right to data portability: in certain circumstances, you have the right to ask that we transfer Personal Data that you have provided to us to another third party of your choice.
- The right to object to marketing: you can ask us to stop sending you marketing messages at any time. You can do this by clicking on the "unsubscribe" button in any email that we send to you.
- The right to object: in certain circumstances you have a right to object to the processing of your Personal Data. This applies when processing is based on legitimate interests, involves direct marketing, profiling, or automated decision making.
- The right to withdraw consent: you have a right to withdraw your consent. Withdrawing consent will not affect the lawfulness of our processing based on your consent that occurred before the withdrawal.
- The right to lodge a complaint with the ICO or DPC: You have a right to complain to the Information Commissioner's Office (UK) or the Data Protection Commission (Ireland) if you believe that any use of your Personal Data by us is in breach of applicable data protection laws and regulations. For more information, please see below.
Please note:
- the rights set out above do not apply in all circumstances;
- in some cases we may not be able to comply with your request. For example, where there is a conflict with our own obligations to comply with other legal or regulatory requirements.
If you would like to exercise any of your rights, please contact our Data Protection Officer at [email protected].
The primary point of contact for all issues arising from this Policy, including requests to exercise your data subject rights, is our Data Protection Officer. The Data Protection Officer can be contacted in the following ways:
Email: [email protected]
Write to:
Data Protection Officer
Travelers
30 Fenchurch Street
London EC3M 3BD
United Kingdom
Or
Data Protection Officer
Travelers
Third Floor, Block 8,
Harcourt Centre,
Charlotte Way,
Dublin 2
Ireland
If you are not satisfied with our use of your Personal Data or if you think that we have breached data protection legislation (including the GDPR) then you have the right to complain to the data protection supervisory authority which is the Information Commissioner’s Office in the UK and the Data Protection Commission in Ireland. Please see below for contact details:
England
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
Scotland
Information Commissioner's Office
Queen Elizabeth House
Sibbald Walk
Edinburgh
EH8 8FT
Tel: 0303 123 1115
Email: [email protected]
Wales
Information Commissioner's Office
2nd floor
Churchill House
Churchill way
Cardiff
CF10 2HH
Tel: 0330 414 642
Email: [email protected]
Northern Ireland
Information Commissioner's Office
10th Floor
Causeway Tower
9 James Street South
Belfast
BT2 8DN
Tel: 0303 123 1114
Email: [email protected]
Republic of Ireland
Data Protection Commission
21 Fitzwilliam Square South
Dublin 2
D02 RD28
Ireland
Tel: +353 1 765 01 00 or 1800 437 737