Contact Us
At Travelers we're committed to providing superior service and support. If you have any questions, comments or concerns, we want to hear from you. There are a number of ways to get in touch, just choose the one that works for you.
Office Locations
Our regional offices are located here:
Travelers Insurance Company Limited
61-63 London Road
Redhill
Surrey
RH1 1NA
Email: ukcall@travelers.com
Switchboard: 01737 787787
Meet Our Regional Teams for UK and Ireland
For your convenience Travelers operates a network of regional branch offices. Contact Travelers' dedicated teams of underwriters and account managers in your local regional branch. Click the links below to meet our teams.
- South
- Midlands
- North East
- North West
- Scotland - coming soon!
- Ireland - coming soon!
Box 374 / 378
Gallery 3
Lloyd's of London
One Lime Street
London
EC3M 7HA
Box Hours are 11am to 4:30pm, Monday to Friday
For questions about your insurance policy, please contact your broker.
Travelers Syndicate Management Limited also has a presence at Lloyd’s. Box Hours are 11am to 4:30pm, Monday to Friday.
Marine
Box 65 / 65a / 69
Ground Floor
Lloyd's
Accident & Special Risk (ASR)
Box 139 / 140
Gallery 1
Lloyd's
Aviation
Box 109
Gallery 1
Lloyd's
Property & Power
Box 221
Gallery 2
Lloyd's
Travelers Underwriting Agency Limited also have a presence at Lloyd’s:
Marine Professionals & Transport Logistics
Box 249
Gallery 2
Lloyd's
Accident & Special Risk (ASR)
Box 139 / 140
Gallery 1
Lloyd's
Claims
tualmarineclaims@travelers.com
Telephone: +44 (0) 800 587 8388
Accounts
Telephone: +44 (0) 203 207 6000
For support with small business:
Call us on 0800 218 2184, 9am to 5:00pm Monday to Friday, or email us at ukservices@travelers.com
To report a claim:
Phone our claims team 24/7 on 0800 587 8388.
For additional support with small business enquiries, you can write to us at:
Travelers Insurance Company Limited
One Creechurch Place
London
EC3A 5AF