Contact us

If you have any questions, comments or concerns, we want to hear from you. There are a number of ways to get in touch, just choose the one that works for you.

Woman in the Travelers call centre smiling while she chats to a small business ownerWoman in the Travelers call centre smiling while she chats to a small business owner

For support with small business:
Call us on 0800 218 2184, 8am to 6pm, Monday to Friday
or
Email at ukservices@travelers.com

To report a claim:
Phone our claims team 24/7 on 0800 587 8388.

To contact us about our Lloyd’s or broker business:
If you’re a broker or are not a small business, you’ll find the contact details you need here.

For additional support with small business enquiries, you can write to us at:

Travelers Insurance Company Limited
Exchequer Court
33 St. Mary Axe
London
EC3A 8AG

Complaints
We’re committed to giving you the best service and support. If you’re not happy for any particular reason, please read our information about making a complaint here.