About Us: Committed to Leading Change

Key facts at a glance Founded in 1853 in Saint Paul, Minnesota, US Products sold primarily through independent brokers 33,000 employees in the US, Canada, UK and Ireland Assets of around $110bn Revenues totalling $25bn Third largest commercial property-casualty insurer in the US Ranked 99 among America’s Fortune 500 Consistently high independent credit ratings Authorised and regulated by the Financial Services Authority in the UK

Travelers’ success in the insurance industry reflects more than 150 years of experience and concerted effort to lead change. It’s how we’ve tried to maintain a steadfast commitment to customers in the private, public and institutional sectors since our modest beginnings in the American Midwest. It’s also why we’ve become a group with assets of more than $110bn and high independent credit ratings indicative of our financial strength and ability to pay claims for our policyholders.

Ever since our US parent provided the first car insurance in America in 1897, we have prided ourselves on pioneering new products. With specialist underwriting skills, in-depth knowledge of customer requirements and an in-house team of claims professionals, we aim to provide first-class service in everything we do.

In the UK we offer a range of commercial products and services through the Travelers Insurance Company, including highly specialist covers via Travelers Syndicate Management writing through Syndicate 5000 at Lloyd’s. We’re a leading provider of solicitors’ professional indemnity insurance and risk management services for UK law firms. And in Ireland, we offer a wide spectrum of business covers in addition to private car insurance.

Travelers values its position in the market, working hard to improve the way we do business. From staff training and development to streamlining work processes and continually enhancing client service, we’re always seeking better ways to deliver benefit to our policyholders and their intermediaries.

Milestones in Travelers history

1853: Alexander Wilkin and 16 fellow businessmen found the St Paul Fire & Marine Insurance Company to deal with the increasing threat of fire in the city of St Paul, Minnesota, US.
1865: J. G. Batterson and nine others form The Travelers Insurance Company “for the purpose of insuring travellers against loss of life or personal injury while journeying by railway or steamboat”.
1897: Travelers issues the first automobile insurance policy.
1905: The company creates the first US organisation of safety engineers.
1942: The St Paul offers marine insurance on ships and other vessels.
1961: St Paul Fire & Marine becomes the first carrier to introduce a new cover for electronic data processing.
1969: Travelers provides cover for the Apollo astronauts.
1997: Travelers launches the first insurance policy to protect individuals using personal computers for online banking.
2004: The St Paul and Travelers merge to form The St Paul Travelers Companies Inc.
2008: St Paul Travelers rebrands as Travelers in the UK and Ireland.
2009: Travelers remains dedicated to finding new ways to respond to ever-changing customer needs.