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Contact Us

At Travelers we're committed to providing superior service and support. So when you have questions, comments or concerns, we want to hear from you.

Meet our regional teams for UK and Ireland

For your convenience Travelers operates a network of regional branch offices. Contact Travelers' dedicated teams of underwriters and account managers in your local regional branch. Click the links below to meet our teams.

Our regional offices are located here:

Correspondence address:

Travelers Insurance Company Limited
61-63 London Road
Redhill
Surrey
RH1 1NA

 

Email: ukcall@travelers.com
Switchboard: 01737 787787

For our Complaints Procedure please click here (pdf).

Travelers Insurance Company Limited also has a presence at Lloyd’s:

Professional Risks

Box 374 / 378, Gallery 3,
Lloyd's of London,
One Lime Street,
London,
EC3M 7HA

Box Hours: 11am to 4:30pm Monday – Friday

To ask questions about your insurance policy, please contact your broker.

Travelers Syndicate Management Limited

Exchequer Court
33 St. Mary Axe
London
EC3A 8AG

Travelers Syndicate Management Limited also has a presence at Lloyd’s:

Marine Accident & Special
Risk (ASR)
Aviation Property & Power
Box 65 / 65a / 69, Box 139 / 140, Box 109, Box 221,
Ground Floor, Gallery 1, Gallery 1, Gallery 2,
Lloyd's Lloyd's Lloyd's Lloyd's

Box Hours: 11am to 4:30pm Monday - Friday

Travelers Underwriting Agency Limited

Exchequer Court
33 St. Mary Axe
London
EC3A 8AG

Travelers Underwriting Agency Limited also have a presence at Lloyd’s:

Marine Professionals &
Transport Logistics
Accident & Special Risk
(ASR)
Box 249, Box 139 / 140,
Gallery 2, Gallery 1,
Lloyd's Lloyd's

Underwriting
 
Email: tualmarine@travelers.com
Telephone: +44 (0) 203 207 6274 / +44 (0) 203 207 6197

Claims
 
Email: tualmarineclaims@travelers.com
Telephone: +44 (0) 800 587 8388

Accounts
 
Telephone: +44 (0) 203 207 6000